Frequently Asked Questions

We offer various methods to contact us. Call, Email, and Live chat. Email: use the Contact Us form.

Live chat the green chat box will appear when available.

Yes - just contact us with the product(s) in question and quantity and our trade team will see what they can do.

Also see Why Us.

We have been around since 2004. That’s a good few years and over a million customers. We strive for perfection however if inevitably things don’t pan out we will do everything in our power to rectify. We never share your details and our entire site is secure. So in short yes.

If you have any problems with your phone that are covered under warranty, you can send it to our warranty service and we will repair or replace your phone.
Our warranty service takes an average of 10 business days from the time we receive your phone. We will then send the phone back to you.
If you're not sure if your phone is covered by our warranty, please see our terms and conditions.